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Baggage Assistance Contact Numbers

Please approach the Baggage Assistance Counter located at the Arrival Area for any concerns regarding your baggage.

Immediately report any baggage incident that you may encounter during your arrival.

 

 To follow-up on your reported missing or damaged baggage or for any baggage related inquiries, you may call:

 

 

PAL Reservations Hotline

Hours of Operation:24/7
Manila Landline : (+632) 8855-8888 | (+632) 8539-0000
Philippine Mobile (+63) 919-056-2255
US/Canada Number: 1-800-435-9725

 


MyPAL Assist Click to to Call (VoIP)

No telecom charges if you’re connected to the internet

 

 

You may also follow-up your baggage concern through e-mail:

 
NAIA Terminal 1
International flights

 

 

For more information, go to Baggage Information.