Travel advisories

Cotabato flights remain cancelled while runway repairs continue

Update: Cotabato flights remain cancelled while runway repairs continue

 

For the safety of our passengers, the following domestic flights to and from Cotabato City will remain suspended until September 30, 2023, in view of the ongoing repair work on the runway at Cotabato’s Awang Airport:

 

Cancelled flights until September 30, 2023

 

PR 2959/2960 (Daily) Manila – Cotabato – Manila

PR 2223/2234 (Monday & Thursday) Cebu – Cotabato – Cebu

PR 2487/2488 (Monday & Thursday) Cotabato – Tawi-Tawi – Cotabato

 

 

OPTIONS FOR PASSENGERS OF CANCELLED FLIGHTS:

 

You have the option to:

  • Reroute to another flight with available space within 60 days from the original flight in the same booking class or higher within the same cabin class.
  • Convert your ticket to Travel Credits equivalent to the unused base fare of your ticket. Voucher validity is one year (1) from the date of issuance.
  • Refund ticket without penalties, excluding Ticketing Service Charge. Please contact us at //www.shunpa.com/covi.../mypal-hub-request.

 

You may connect 24/7 with PAL via the following PAL Channels:

  • Hotline (+632) 8539-0000 / (+632) 8855-8888
  • Philippines Mobile – (+63) 919-056-2255
  • Messenger:
  • Viber: Search for Philippine Airlines
  • WhatsApp: Add us as a new contact (+63) 998-951-4359
  • myPAL Web Chat:

 

Philippine Airlines will coordinate closely with the authorities to determine when the airport runway conditions will allow for the resumption of commercial flights. As always, your safety is our paramount concern.

 

Thank you for your understanding and cooperation.