Travel advisories

Update: Cancellation of Dipolog flights extended while runway repairs continue

Advisory 

 

For the safety of our passengers, we have suspended flights to and from Dipolog to give way to repair work on the damaged runway surface at Dipolog Airport: 

 

FLIGHTS CANCELLED UNTIL NOVEMBER 8, 2023: 

PR 2557/2558 Manila – Dipolog – Manila 

 

FLIGHTS CANCELLED ON NOVEMBER 15, 22, 26 and 29, 2023:

PR 2557/2558 Manila – Dipolog – Manila

 

Alternate flights 

 

We will continue to operate alternate replacement flights between Manila and Pagadian to serve passengers from the cancelled Dipolog flights as follows: 

 

October 29 to November 8, 2023 

PR 2751 Manila-Pagadian - departing at 05:15 AM 

PR 2752 Pagadian-Manila - departing at 07:30 AM

 

November 15, 22, 26 and 29, 2023

PR 2751 Manila-Pagadian - departing at 05:15 AM 

PR 2752 Pagadian-Manila - departing at 07:30 AM

 

Confirmed Dipolog-Manila and Manila-Dipolog passengers on the cancelled flights will automatically be rebooked on our Pagadian-Manila and Manila-Pagadian flights respectively.

 

Alternatively, you may also take our Ozamiz-Manila and Manila-Ozamiz routes or rebook to future Dipolog flights. 

 

OPTIONS FOR PASSENGERS OF CANCELLED FLIGHTS: 

 

You have the option to: 

  • Reroute to another flight with available space within 60 days from the original flight in the same booking class or higher within the same cabin class. 

  • Convert your ticket to Travel Credits equivalent to the unused base fare of your ticket. Voucher validity is one year (1) from the date of issuance. 

  • Refund ticket without penalties, excluding Ticketing Service Charge. Please contact us at

 

You may also connect 24/7 with PAL via the following PAL Channels: 

 

  • Hotline (+632) 8539-0000 / (+632) 8855-8888 

  • Philippines Mobile – (+63) 919-056-2255 

  • Messenger:

  • Viber: Search for Philippine Airlines 

  • WhatsApp: Add us as a new contact (+63) 998-951-4359 

  • myPAL Web Chat:

 

Philippine Airlines will coordinate closely with the local airport authorities to determine when the airport runway repairs will be completed and ready for the safe resumption of commercial flights. 

 

Thank you for your understanding and cooperation.