Travel advisories

Update: Changes to Dipolog schedules while runway repairs continue

Advisory

Update: Changes to Dipolog schedules while runway repairs continue

 

For the safety of our passengers, we are making certain adjustments to our services to and from Dipolog for the period from December 14 to 31, 2023.  Due to ongoing repair work on the runway at Dipolog Airport airline flights are limited only to turboprop aircraft.

 

CEBU-DIPOLOG-CEBU SERVICES – FOR DEC. 14 TO 31, 2023, DAILY

 

PR 2559 Cebu-Dipolog – departing at 09:00 AM

PR 2560 Dipolog-Cebu – departing at 10:10 AM

 

MANILA-DIPOLOG-MANILA SERVICES – FOR DECEMBER 1 to 31, 2023, 

DAILY Except on December 6, 10, 13, 17, 20, 24 and 27 2023

 

PR 2557 Manila-Dipolog - departing at 02:30 PM

PR 2558 Dipolog-Manila - departing at 05:15 PM

 

Alternate flights

 

We will continue to operate alternate replacement flights between Manila and Pagadian to serve passengers from the cancelled Manila-Dipolog and Dipolog-Manila flights as follows:

 

December 6, 10, 13, 17, 20, 24 and 27, 2023:

PR 2751 Manila-Pagadian - departing at 05:15 AM

PR 2752 Pagadian-Manila - departing at 07:30 AM

 

Confirmed Dipolog-Manila and Manila-Dipolog passengers on the cancelled flights will automatically be rebooked on our Pagadian-Manila and Manila-Pagadian flights respectively.

 

Alternatively, you may also take our Ozamiz-Manila and Manila-Ozamiz routes or rebook to future Dipolog flights.

 

OPTIONS FOR PASSENGERS OF CANCELLED FLIGHTS:

 

You have the option to:

  • Reroute to another flight with available space within 60 days from the original flight in the same booking class or higher within the same cabin class.

  • Convert your ticket to Travel Credits equivalent to the unused base fare of your ticket. Voucher validity is one year (1) from the date of issuance.

  • Refund ticket without penalties, excluding Ticketing Service Charge. Please contact us at

 

You may also connect 24/7 with PAL via the following PAL Channels:

 

  • Hotline (+632) 8539-0000 / (+632) 8855-8888

  • Philippines Mobile – (+63) 919-056-2255

  • Messenger:

  • Viber: Search for Philippine Airlines

  • WhatsApp: Add us as a new contact (+63) 998-951-4359

  • myPAL Web Chat:

 

Philippine Airlines will coordinate closely with the local airport authorities to determine when the airport runway repairs will be completed and ready for the safe resumption of Airbus jet flights.

 

Thank you for your understanding and cooperation.