Travel advisories

Butuan - suspension of night flights on January 12

Advisory 

 

We are compelled to cancel the following nighttime flights to and from Butuan (BXU) due to runway lighting problems at the Butuan Bancasi Airport: 

 

CANCELLED FLIGHTS:

• PR 2938/2939 Manila-Butuan-Manila - for January 12, 2024

• PR 2335/2336 Cebu-Butuan-Cebu - for January 12, 2024

 

We will coordinate closely with the airport authorities for updates on the reopening of the Butuan runway for nighttime operations. 

 

OPTIONS FOR PASSENGERS OF CANCELLED FLIGHTS: 

 

You have the option to: 

  • Reroute to another flight with available space within 60 days from the original flight in the same booking class or higher within the same cabin class. 
  • Convert your ticket to Travel Credits equivalent to the unused base fare of your ticket. Voucher validity is one year (1) from the date of issuance. 
  • Refund ticket without penalties, excluding Ticketing Service Charge. Please contact us at //www.shunpa.com/en/covid-information-hub/mypal-hub-request

     

    You may also connect 24/7 with PAL via the following PAL Channels: 

  • Hotline (+632) 8539-0000 / (+632) 8855-8888 
  • Philippines Mobile – (+63) 919-056-2255 
  • Messenger: 
  • Viber: Search for Philippine Airlines 
  • WhatsApp: Add us as a new contact (+63) 998-951-4359 
  • myPAL Web Chat: 

 

Thank you for your understanding and cooperation.